A SELECTION OF TESTIMONIALS FROM OUR SATISFIED CUSTOMERS

We purchased the above from you at the Malvern show this weekend and I just wanted to thank you for your service. The set worked initially then stopped and you lent me an alternative 12V connecting cable which helped prove the socket on the ‘van was at fault! Once repaired, it worked splendidly using the aerial you recommended. I was delighted today, Tuesday, to receive a storage/ carrying case for the TV which was not originally included in your price. Thank you for sending it and for doing so, so quickly – this is real service”. Again, many thanks for all your help Best wishes

Tony Krarup
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Dear All,

“”I just wanted to drop you a line to thank Paul again for installing the Oyster V Vision on our Motorhome yesterday the 15th February 2019.

It’s a lovely clean installation that has fitted on the roof better than I thought, and the internal electrics are nice and neat. Thanks for lending us your car, and I apologise again for arriving back a little late. It was due to excessive traffic and there was an incident on the road (not us) when we were heading back.” Last night when I was looking through the channels, my Android phone lost connection with the Dish and having looking at various advice on the internet, I changed the default WIFI channel from 6 to 3. This cured the problem and I also did an update to the software as one was available.

Again, thanks very much for undertaking the work, and hopefully we will bump into you again at one of the upcoming motorhome shows.

Philip & Dawn Haworth
Direct

Hi Robert,

“Just a quick note to advise that as we sit here at Praia da Luz on the Algarve, we are happily watching BBC1 HD on our SatSeeker A85cm dish.”

Steve Rayment
Direct

Hi Paul,
Many thanks for a really neat job in difficult weather conditions. You really shouldn’t have driven out with the rubber covers we would have understood and been happy for you to post them to us. However, it really does serve to highlight your professionalism and pride it getting job done
perfectly. You can always use us for any endorsement on the work you do as we have no doubt you are the UK’s No1 fitter and testament to that is the fact you have done it for us on three motorhomes!

Kind regards

Jon & Julia
Direct

Thank you for posting the update on your web site, I have just followed your instructions and it worked we have been able to reset and get it working so very helpful, we can now watch the royal wedding! Not too many companies as helpful as you much appreciated!”

Many Thanks

Andi
Direct

Hi he altered both to what you advised working perfect! Not sure what caused it to change. The only thing I find is the buttons to control the dish etc are very hard to press. Other than that excellent many thanks once again for your excellent customer service and knowledge. What advantages are there in having Sky Q we spend a lot of time away in our van and are looking at ways of being able to receive more channels whilst in Portugal.

Regards

Tony
Direct

I phoned you twice this evening for help and you kindly assisted me. I followed your instructions and am now watching Sky
Many thanks for your help and the excellent instructions on your website.
All the very best

Carl
Direct

System delivered 15 minutes ago. Many thanks for the incredibly prompt supply and delivery.

Much appreciated
Best regards

Chris Airey
Direct

Your son fitted my system yesterday and i am very impressed with your company, the installer was at all times curtious and professional ( even looked like he knew what he was doing) we are very pleased with finished job all very neat and tidy and cannot wait to go on holiday to give it a proper try out ( will be in Wales next month ).Once again many thanks and i would certainly recommend your company it pays to get the experts in.

Mr M Barber
Norwich

Hi. We have just returned from Spain we were as far down as Cartagena where we received British channels. We would like to thank you for calling back when we were struggling to set up the dish in Spain for the first time. Because of your helpfulness we would not hesitate to recommend your company to other motorhome users. Thank you

Trevor & Sheila Gallimore
Direct

Try Robert Jackson (Robert Jackson at TSC on 07801 843332) Lots of recommendations from users of this site and no negative feedback thus far. I met him at one of the Caravan and Camping shows and he gave me some expert advice (cross checked with others because I’m a suspicious cynical sod)..

Rasalom

motorhomefacts.com

Thank you so much for your online guide to re-set an Oyster 2 dish it was easy to follow and I managed to re-set my dish without a problem. I would definitely come to you for any equipment or advise and recommend you to others. Thanks again

Barry Devine
Sent from Ipad

Jacksons have been very helpful to me in the past and I wasn’t even a customer. They have an excellent reputation and I don’t think that you would regret using them.
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Also, I think they actually care about their customers. Not a dealer but – Robert Jackson Satellite man – he could have handed over the van last week with a ropey pic – but – no – he cured a fault within the original Swift wiring…
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I got mine fitted for me by Robert Jackson on 01924 848212 Cost me £250 but they make a professional job of it No wires seen etc.
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…the Oyster – was last year – probably around October – when the frequency changed. There was a long thread on here about it. We rang Robert Jackson who couldn’t have been more helpful and even posted instructions so that folk could manually retune themselves.
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Hi steer clear of roadpro or any other badged wi world domes. iHave been waiting 10 weeks for replacement parts for mine, the latest type, still cannot get replacement parts. They can make them work but not properly. Get an oyster, Robert Jackson will tell you why.
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ours comes up as no signal if we have not switched it to analogue we also have to have our sky card in the box before it will work,any further info try robert jackson he has helped us many times and is very good and will talk you through it over the phone. Sandie
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Hi I have the Sundance 590RL and use the Oyster Caro digital set up, superb piece of kit and no, the front hump will not interfere. Bought mine from Robert Jackson excellent service.
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Hi I have the Sundance 590RL and use the Oyster Caro digital set up, superb piece of kit and no, the front hump will not interfere. Bought mine from Robert Jackson excellent service.
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no it doesnt go to oyster sat tech from robert jacksons, they are service engineers in their own right with better service and prices imho . regards sean

Sean

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Hi My system was installed by TSC, based at Wakefield in West Yorks. The owner is Robert Jackson, tel 07801 843332.
Tech / Mech Chat
Hi, I would highly recommend Robert Jackson. His son fitted my oyster, and also fitted a solar panel for me, very neat and tidy and you can’t see any wires anywhere. Peter.
Peter
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Hi You could call Robert Jackson at TSC on 07801 843332. He installed my system and is a helpful chap. Russell Robert uses the forum although I have forgotten his user name!
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Robert Jackson Hi I can’t say I fully understand why the issue has arisen, but I have said it before and (I will say it again!) – Robert Jackson at Wakefield is top dollar for Oyster.
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Satellite Hi all I arrived at Robert Jackson at about 1030 today. I borrowed his good lady’s car for the afternoon and have just collected the van. Robert was testing the system very pleased with work and price
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Hi Charlie, We had the Oyster Caro fitted by Robert Jackson in June, We went for the Caro because of the limited space left on our roof,
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i would suggest contacting robert jackson to do the update. very helpful and way cheaper to get the software updated.
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Robert, You are obviously offering a great service, not only to your own customers, but also to the wider motorhome community. It is a pity that other satellite suppliers on this and other forums have failed to respond to the situation
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The Oyster was removed from the other van last week and refitted yesterday to the new van. The work was carried out by Robert Jackson in Wakefield. As with the previous installation, a job well done, and tested for me before I took the van away. The satellite programs can be viewed on the TV and also via the monitor, which serves are a reverse aid. The two can be viewed at the same time. Whilst I was there, a customer ‘phoned who, by the sound of it was struggling to get reception overseas. Hearing Robert diagnose the problem by phone is certainly a testament to his product knowledge.

RUSSELL
Motorhomefacts.com

As a member of the trade I would second that! Robert and his family are 100% genuine. We know of several people who have had problems with their Oysters, people that haven’t bought from Robert, yet he has happily carried our repair and maintenance work for them, often free of charge just to be helpful. We now purchase our Oysters from them as their back up is so good, and we can put any technical question to Robert and get an immediate straight answer. Excellent!

EDDIE
Motorhomefacts.com

85cm Oyster fitted by Robert at my house for a show price of £1800 incl digibox. After sales terrific as well, nothing too much bother!

STEVE
Motorhomefacts.com

Can I suggest and recommend Robert Jackson. they did a great job fitting my Oyster self seeking dish and sky digibox.

IAN
Motorhomefacts.com

Hi all, Friend of ours had sat fitted at Shepton Mallet by the son Paul & I was extremely impressed with his professionalism. Unfortunately at one point he realised he needed to remove a high level oven for access & was so apologetic to my friends as he stated he could not proceed with the installation as he was not qualified to remove & refit gas appliances. (Nice change from cowboys just getting on with it) Fortunately my friends came straight to me & I did the necessary for him to continue. He finished at half past ten at night after full test & demo. As I say very impressed with the service & professional attitude.

STEVE
Motorhomefacts.com

I’ve only got good things to say about Robert. Sorted and installed my Oyster. First class!!! He took our dish off our old motorhome and put it on our new van at the dealer, all was ok when he left, on picking up our new motorhome from Glossop caravan’s the 12volt did not work, Glossop put it down to the sat dish, having spent 5hrs trying to repair it on ringing they assured me it was not the sat dish fitting, Robert came from Wakefield to Nottingham to find a fuse blown, in less than 2mins he changed the fuse and all was well, I asked the cost and it was f.o.c. very very good service from a great fitter/chap.
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I recently had an Oyster system refitted to my new motorhome by a supplier near Newark (The one who had done the original installation on 1st van) However there were some issues that weren’t completed properly and I kept getting the now common fault “no satellite signal recognised” and to change channels I now had to open the wardrobe door ‘cos the magic eye wasn’t working even though this was not faulty! So, I contacted Robert on Monday this week, apologised that I was using him, but knew he had a good reputation, would he please help me? Result: Spent 2 hours with me on Tuesday. Fixed all problems, sorted out software issues, magic eye problem AND now get all programmes except Sky Sports and Sky Movies – What a nice man – and value for money service!!
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In these days of “slagging off the industry” how refreshing it is to be able to offer sincere praise for service that is second to none in my view. Earlier this year at the Stratford show I purchased a fully automated Oyster dish and Pace box from Robert Jackson. The reason I chose this firm above all others was because three of my colleagues had bought from him previously and said how good his after sales service was and to me that is very important. Well they say the proof of the pudding is in the eating. Following my return home after the show I noticed a small crack in the paintwork on the dish and so I rang Mr. Jackson and told him of the fault. As I was going to the Pickering show he promised to have a look at the dish. Well this he did and promptly agreed to replace the dish without question. Subsequently a fault appeared on the sky box and as I was at the Malvern show last weekend he once again replaced it without hesitation. His reputation has been founded on after sales service and there is no doubt he is not lacking in professionalism. In my view he should change his name to ACTION JACKSON for that is what I and my colleagues have had. I spent the whole of my life in the customer service industry and I know just how important customer satisfaction is and to this end he has 10/10. Give him a call and see for yourself just how good he is. And oh! by the way this is not a sales pitch on his behalf just a very grateful customer
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Satellite Hi Mine was installed by Robert and I was very pleased with his work and the additional bit of repair work that Robert did to the original wiring within the van. You will not regret buying the system – it is sooooo easy!
Rapide561
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thankyou robert for taking the time to post and clarify things. your £25 charge is way more acceptable than the £47 charged by oyster sat tech and i wish i had come to you first. next time i have an issue with my oyster i will be heading in your direction, all the best sean

Sean

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i wouldnt waste your breath shane, deal with jacksons at least you will get good service and better prices I paid similar to Robert and haven’t had a problem since.
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I spoke to Robert at a show, without him knowing who I was (I think) and he was a nice bloke, knowledgeable and courteous. I always point customers towards him if they want Oyster.
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On the basis of the impressive recommendations in this thread I went along to see Robert and Freda Jackson at the NEC show and have invested a kings ransom in an Oyster Caro auto system.
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I have also had the Oyster self seeking satellite system fitted by Robert Jackson/TSC at Wakefield and this is, in my opinion, a valuable addition.
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There is however, one item on the motorhome I am very pleased with, and that is the Oyster satellite system fitted by Robert Jackson. The system is in regular use and has performed well in the UK and overseas. I wish Robert was a motorhome builder…
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I was considering a manual dish to save money, but will once again be ordering from Robert Jackson an Oyster 85cm dish. Back to the channels. If you are using a SKY box to convert the signals into tv programs, then channel 4 and 5 are…
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I can`t reccomened this company highly enough and if there is anything that can be done over the phone or via email then I’m sure they will be only too happy to assist: Robert Jackson – Tel: 07801843332 Sorry I can’t help, but I’m sure these guy’s will get you going…good luck!
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This was on the advice of a very kind lady called Carol at Robert Jacksons. I called them and they were very helpful – especially considering I didn’t buy from them.
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Hi I am a bit of a fan of Robert Jackson, Oyster man from Wakefield. Give him a bell or drop him an email. He was even able to talk ME through a problem over the phone a few years ago.
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Hi You could do worse than have a word with TSC based in Wakefield, Yorkshire. Robert Jackson is the owner and offers a mobile service in respect of supply and fitting. Telephone 07801 843332
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Hi I had my sat fitted by Robert Jackson.His son Paul came to my house to do the job,and very professionally too. 8) I is well appy wiv wat dey did.

Steve

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Just to say a big THANK YOU to Robert Jacksons who up-dated my Oyster sat system at the Shepton show, this was done F.O.C …..yes foc ! I can now switch on the system without having to mess around to get Astra yipee!!! Well done guys.
Chris
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Can I suggest and recommend Robert Jackson: 12 Denby Lane Grange Moor Wakefield West Yorkshire WF4 4ED 07801 843332 He did a great job fitting my Oyster self seeking dish and sky digibox Ian
Ian
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robert jackson Yes batch,me too.I had mine fitted at Roberts home in deepest yorkshire,although he did voluteer to come to scotland to fit mine.As you say he done a first class job for me,so tidy.He will tell you he is only a phone call away,I can vouch for that,a very helpful chap.I would…
Batch
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Robert Jackson Hi Robert Jackson fitted my Oyster to my first Kon-tiki and then removed the set up and reffited it to this van. I would be very reluctant to go anywhere else. Russell
Russell
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Hi, In my opinion the best guy in the Country for Oyster satellite systems is Robert Jackson. He own TSC(Total Satellite Solutions) His contact details arel Robert Jackson Satellites 12 Denby Lane Grange Moor Wakefield WF4 4ED Tel: 07801843332..
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I had my new system fitted by Robert Jackson this week., he came all the way from Yorkshire to fit it and did a great job. He takes a pride in his work. No mess, no holes etc. The good news is it works!!!!!!! Even I can find it now. Three buttons and Sky appears. I can recommend him and Oyster..
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